General Information

What types of properties does Summit Vacations offer?

Summit Vacations offers a variety of vacation rental properties, including condos and cabins to suit different group sizes and preferences.

Where are your vacation rentals located?

Our properties are primarily located in Breckenridge, Colorado, close to popular attractions, ski resorts, and outdoor activities.

How long has Summit Vacations been in business?

Summit Vacations has been in the vacation rental business for over 10 years, offering a boutique experience with personalized service.

Booking and Payment

How do I book a property?

You can book directly through our website at www.summitvacations.net. We are unable to take reservations over the telephone.

What payment methods do you accept?

We accept major credit cards, including Visa, MasterCard, and American Express.

What is your cancellation policy?

Our cancellation policy varies depending on the property and the timing of your cancellation. Please refer to the specific property listing or contact us for detailed information.

Do you require a security deposit?

We do not require a security deposit. Instead, 50% of the total payment is due at the time of booking, with the remainder due 60 days prior to arrival. If the reservation is made less than 60 days before arrival, the full amount is due at the time of booking.

Check-In/Check-Out

What are the check-in and check-out times?

Check-in is usually at 4:00 PM, and check-out is at 10:00 AM. Early check-in and late check-out may be available upon request if made at least 48 hours in advance. However, please note that during the ski season, we are unable to accommodate early check-ins or late check-outs due to our tight cleaning schedule.

How do I check-in to my rental property?

Check-in instructions will be sent to you prior to your arrival. Most properties are equipped with a lockbox containing the key for your convenience, ensuring a contactless check-in experience.

Amenities and Services

What amenities are included in the rental?

Each property is fully equipped with essential amenities such as Wi-Fi, kitchen appliances, and linens. A beginning supply of paper products, trash bags, cleaning supplies, and toiletries are provided. Guests are responsible for purchasing additional supplies. Some properties may also include hot tubs, fireplaces, and access to community facilities.

Do you provide housekeeping services during the stay?

Standard housekeeping is provided before and after your stay. Additional housekeeping services can be arranged upon request for an extra fee.

Is parking available at the rental properties?

Yes, most properties include parking spaces. Specific details can be found in the property listing.

Are pets allowed in your vacation rentals?

Unfortunately, pets are not allowed in any of our vacation rentals. We maintain a pet-free policy to ensure the comfort and safety of all our guests.

What activities are available near your properties?

Our properties are close to a variety of activities, including skiing, hiking, shopping, dining, and more.

Where can I rent ski equipment or buy lift tickets?

We can recommend several nearby ski rental shops and where to purchase lift tickets for the Breckenridge Ski Resort. Our guests also receive exclusive discounts at Charter Sports.

Do you offer any discounts or special packages?

Yes, we occasionally offer special deals and packages. Please check our Facebook page for the latest offers.

Policies and Procedures

What is your policy on noise and parties?

Summit Vacations maintains a strict no-party policy to ensure a peaceful environment for all guests. Excessive noise or disturbances may result in eviction without a refund.

What is the minimum age requirement to rent a property with Summit Vacations?

All renters must be at least 25 years of age to book a property with Summit Vacations.

What should I do if there’s an issue with my rental during my stay?

If you encounter any issues during your stay, please contact our 24/7 customer support line, and we will address it promptly.

Owner Partnership & Property Management FAQs

What sets your property management services apart from others?

We offer boutique property management with custom-tailored strategies and exceptional service that prioritizes what matters most to our owners.

How do you maximize the revenue from my property?

We create customized pricing strategies to optimize your investment and expertly manage your OTA listings for peak performance.

What does your full-service management include?

Our full-service management covers everything from start to finish, ensuring you can relax while we handle all aspects of your property care.

How do you market my property?

We ensure your property is promoted on the industry’s top booking and marketing platforms with robust and effective marketing strategies.

Will your management services impact my financial goals?

We deliver top-notch results without compromising your financial goals, focusing on cost-effective management solutions.

How do you support property owners?

We partner with our owners every step of the way, treating your home like our own. We focus on building profit with you, not from you.

What is your commitment to homeowners?

Our relationship with homeowners is our top priority. We value our partnership and are committed to your success.

How do you handle local regulations?

We stay informed on the evolving local regulations and guide you through all aspects of vacation rental management.

Who will I contact for support?

You’ll have a dedicated owner services representative who will provide prompt and helpful support whenever needed.

How do you manage the maintenance of my property?

Our team provides reliable 24/7 support, offering complimentary troubleshooting and quick maintenance fixes to keep your property in top condition.

What are your cleaning standards?

Our housekeeping teams are well-versed in each home’s unique cleaning needs and are equipped to ensure your property is spotless after every stay.

How do you ensure my home remains in good condition?

We conduct thorough inspections between each stay to keep your home in pristine condition.

How do you ensure guests have a great experience?

We’re available around the clock to assist guests with any questions or concerns, and